Support Center
Welcome to the STAR EXCLUSIVE LLC Support Center. We’re here to help with orders, shipping, returns, and product questions. For faster assistance, please include your order number when contacting us.
Contact Us
STAR EXCLUSIVE LLC
377 VALLEY RD # 1293, CLIFTON, NJ 07013 USA
Email: info@starexclusivellc.com
Phone: +1 (551) 294 24 47
Typical response time: 1–2 business days.
Popular Help Topics
Order Status & Tracking
Track your order using the link in your shipping confirmation email. Tracking may take 24–48 hours to update after shipment.
Shipping & Delivery
Orders are typically processed within 1–3 business days. Delivery estimates (when available) appear at checkout and may vary by location.
Returns & Refunds
Return requests may be submitted within 30 days of delivery for eligible items. Please contact us before sending any return.
Product Questions
Need help choosing the right organizer or bag? Tell us how you plan to use it, and we’ll assist with general guidance.
Before You Contact Us
To help us resolve your request quickly, please include:
- Order number
- Email address used at checkout
- A short description of the issue or question
- If applicable: photos (for damaged items) and tracking details
Common Requests We Can Help With
- Order tracking and delivery updates
- Address corrections (when possible before shipment)
- Return and refund guidance
- Wrong item received or missing items (please include photos and packaging details)
- General product questions and usage guidance
This Support Center page may be updated from time to time. For policy details, please review the Shipping & Delivery and Returns & Refund Policy pages.